How can we help?

Quick guidance for Study Sets, AI tools, recording, billing and account management. Need a person? Email support@studyarea.ai or use the form below.

Study Sets & sources

Create a Study Set, then add PDFs, documents, text, websites, YouTube transcripts, images or lecture recordings. Processed sources power Tutor Lessons, AI Tutor, flashcards, quizzes and tests.

AI Tutor

Ask study-related questions grounded in your material. StudyArea.ai can rotate among configured AI providers without breaking your conversation. Older messages load in 50-message pages as you scroll upward.

Lecture recording

When OpenAI media transcription is configured, recordings can be transcribed server-side. Otherwise compatible browsers use SpeechRecognition, with local Vosk fallback for installed language models.

Premium & billing

New accounts receive limited first-day access. Premium uses a PayPal 7-day trial and then recurring monthly/yearly billing. Cancel before the next billing date to stop future renewal.

Uploads & security

StudyArea.ai validates file types/signatures, rejects risky document content and supports production antivirus scanning. Never upload files or data you are not authorized to process.

Account & password

Change your password from Profile → Change Password. Email/password registrations must verify their email before accessing the app. Google accounts use Google's verified identity.

Send us a message

Tell us what happened, what page you were using, and any error message you saw. Do not include passwords, payment credentials or secret API keys.

Email us directlysupport@studyarea.ai